PRIVACY
POLICY
Last Updated:
Speedluma ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.speedluma.com or engage with our B2B elastomer additive manufacturing solutions and services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- → Contact us via email, phone, or contact forms
- → Request product information, quotes, or demonstrations
- → Register for webinars, events, or newsletters
- → Enter into business agreements or partnerships
This information may include: name, company name, job title, email address, phone number, business address, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- → IP address and browser type
- → Device information and operating system
- → Pages visited and time spent on pages
- → Referring website addresses
How We Use Your Information
We use the information we collect to:
- → Respond to your inquiries and provide customer support
- → Process orders and deliver products or services
- → Send technical documentation, product updates, and service information
- → Improve our website, products, and services
- → Conduct market research and analytics
- → Send marketing communications (with your consent)
- → Comply with legal obligations and enforce our terms
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
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Service Providers: Third-party vendors who assist us in operating our website, conducting business, or servicing you (e.g., email service providers, analytics providers, hosting services)
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Business Partners: Authorized distributors, OEM partners, or service providers involved in delivering our solutions
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Legal Requirements: When required by law, court order, or governmental regulation
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Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- → Secure Socket Layer (SSL) encryption technology
- → Regular security assessments and updates
- → Restricted access to personal information
- → Employee training on data protection practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:
- → Remember your preferences and settings
- → Understand how you use our website
- → Improve website functionality and performance
- → Deliver relevant content and advertisements
You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
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Access: Request access to your personal information
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Correction: Request correction of inaccurate or incomplete information
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Deletion: Request deletion of your personal information
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Opt-Out: Unsubscribe from marketing communications
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Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us at [email protected]
International Data Transfers
Speedluma is based in Shanghai, China. If you are accessing our website or services from outside China, please be aware that your information may be transferred to, stored, and processed in China or other countries where we or our service providers operate.
By using our website or services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on:
- → The nature of the information collected
- → The purpose for which it was collected
- → Legal, regulatory, or business requirements
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website and services are intended for business-to-business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- → Posting the updated policy on this page
- → Updating the "Last Updated" date at the top of this policy
- → Sending you an email notification (for significant changes)
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We will respond to your inquiry within a reasonable timeframe in accordance with applicable law.
QUESTIONS ABOUT YOUR DATA?
Our team is here to help. Contact us for any privacy-related inquiries.
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